Overview
Seamless: Ginkgo’s end-to-end solutions for lab automation
Boost your lab’s performance with Ginkgo’s comprehensive automation solutions. Our integrated technology combines robust hardware and software with dedicated support to offer scalable, efficient, and cost-effective workflows.
Ginkgo’s modular automation technology is flexible, extensible, extremely low-touch, and provides rich data and metadata for customer programs, accelerating their R&D.
Experience next-level automation that grows with your needs. Make your budget go further.
Reconfigurable Automation Carts (RAC)
Modular hardware building blocks that allow for (re)assembly of work cells within days or hours, not months
Automation
Control Software (ACS)
Powerful, modular, cloud-based software to control interconnected instruments and RACs
Managed Automation Solution (MAS)
360-degree coverage, full-lifecycle, scalable support model that takes complete management responsibility for deployed automation systems
Partner Spotlight: Octant Bio
“Over the last two years, Octant made a focused effort to automate our synthetic chemistry and synthetic biology workflows on Ginkgo’s RAC system.
This ended up being a great decision for us, allowing us to scale while still being flexible to our needs, to interface with our data stack using a modern toolchain, and to operate and work on the system without having to build out an automation team, given Ginkgo’s MAS support model.
The Automation Control Software has enabled more runs with less coordination, as multiple users can launch protocols from home at the same time. We routinely run hundreds of thousands of samples a month, helping drive and scale our programs while keeping our team lean and efficient.
Our RAC system is core to everything we do.”
– Sri Kosuri, Co-Founder & CEO
01 RAC
Reconfigurable Automation Cart Systems
10x improvement in throughput capacity
In a previously unscalable drug discovery workflow, RACs improved scaling throughput capacity by 10x
60% reduction in overall process time
In an NGS library prep workflow, RACs decreased overall process time by 60%
40% increase in walkaway time
In that same NGS library prep workflow, RACs decreased labor time by 40%
Flexible. Scalable. Modular.
Reconfigurable Automation Carts (RACs) are the ultimate automation solution for dynamic and high-mix workflow environments. RACs enable high walkway time, high uptime, and high throughput experimentation.
Each RAC includes
- Lab instrument(s) of choice
- Standardized, modular utilities
- Dedicated robotic arm
- Quick connection points for easy re-assembly
- Sample transport track
- HEPA filter (optional)
Individual RAC units combine to create RAC systems capable of performing numerous lab operations.
More RACs = more unit operations; redundant RACs can be added to increase throughput and deal with bottlenecks in processes.
Different workflows can be run simultaneously, by different operators, with different parameters through protocols.
Reconfiguring carts and writing new protocols is straightforward: users need not specify all workflows, only required instrumentation. Large RAC systems can go from in the box to operational in one day. Ginkgo’s automation services include hardware (RACs), Automation Control Software (ACS), and a Managed Automation Solution (MAS) for remote support, reducing or even eliminating the need for dedicated automation FTEs.
Let your lab grow with Reconfigurable Automation Carts
02 ACS
Automation Control Software
Complete control. From anywhere.
Automation Control Software (ACS) is modern, cloud-based software that is as modular as our hardware. Dynamic scheduling and protocol interleaving maximize device utilization and uptime.
Key Features of ACS
- Configuration Center
Centralized system management, user tools, and change control
- Dashboard & Dynamic Scheduler
Efficient, automatic scheduling of work from different users and processes — queue and forget or monitor progress remotely
- Alerts & Integrations
Tie into your favorite software (LIMS, Salesforce, Slack, and more!)
- Protocol Editor & Launcher
Low-code tools for designing automated workflows; intuitive web forms for kicking off protocols from anywhere
- Queryable Data
Track scientific data, system performance, plate history, instrument utilization, and more
Addressing and unifying poorly served layers of the tech stack
The automation layers of the life sciences tech stack require the marriage of hardware, software, and biology.
Our proven team & tools integrate multiple layers to provide a unified and comprehensive solution.
03 MAS
Managed Automation Solution
Remote, active support. Continuous monitoring.
Managed Automation Solution (MAS) is an active support service with continuous monitoring and remote error recovery, maintenance, updates, and troubleshooting.
Our innovative remote support capabilities allow for true walkaway time, through active system monitoring and fast, remote response.
Key Features of MAS
- Direct access to automation and software engineers
- Data-driven preventative maintenance
- Real-time insight into instrument performance
- Remote assistance and troubleshooting
Advantages of Ginkgo’s MAS
- Other vendors use a break/fix model where troubleshooting doesn’t start until hours or days after you file a ticket.
- Ginkgo provides active monitoring and remote support. We’re watching your system and can start to resolve problems as soon as they arise.
- Your team gets true walkaway time, freeing up your scientists’ time for higher-value activities.
- Extend your team with our experienced automation, software, and hardware engineers.
- Leverage Ginkgo’s expertise in lab automation and high-throughput, high-mix experiments to troubleshoot when things go wrong.
- End-to-end issue resolution. We work to understand the problem and see issues through until we’ve resolved them.
Who We Serve
Applications
- High-throughput biological workflows as well as certain chemical workflows
- High-mix workflows with multiple use cases, users, and/or user types for a single set of unit operations
- Diagnostics workflows where uptime is key
- Large-scale data generation: both scientific data and deep metadata from instruments and sensors
Solutions for
- Pharmaceutical & biotech companies
- Agricultural companies
- Industrial biotechnology companies
- Academic researchers including academic core facilities
- National laboratories and government agencies
- Foundations, institutes, and incubators
- Diagnostics testing providers
- Tools and platform providers including AI platforms
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